DESCRIPTION :
You can't change how other people act in a conflict, and often you can't change your situation. But you can change what you do.

Changing the Conversation is a graphic, two-colour manual that teaches essential strategies for resolving conflict in your life. Breaking the process down into 17 easy-to-grasp principles, it shows how you can facilitate listening and speaking, build useful dialogue and look for ways forward.

Clearly explained, and filled with real-life examples and practical exercises that allow you to test the strategies as you read, Changing the Conversation will show you how to step out of destructive patterns, discover new ways to approach problems, create useful dialogue in difficult situations, and find long-lasting solutions for conflicts.

PRODUCT DETAILS :

ISBN : 9781781254691
BY (AUTHOR) Caspersen, Dana, EDITED BY Carlson, Carolyn
PUBLISHER : Profile Books Ltd	PUBLICATION DATE : January 28, 2015
COUNTRY OF PUBLICATION : United Kingdom	IMPRINT : Profile Books Ltd
LANGUAGE : English	AGE : General
PRODUCT FORM : Paperback / softback

DIMENSION : 234 mm x 152 mm
WEIGHT : 509 g

PRODUCT CATEGORY :
Economics, Finance, Business & Management
History & Archaeology
Law
Reference, Information & Interdisciplinary subjects

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